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27 Nov 2016

ContractCustomer Service Officer – Port Hedland

Customer Service Officer – Port Hedland – Posted by Sarita Majhi Port Hedland, Western Australia, Australia

Job Description

• Friendly, engaging and supportive team environment
• Amazing role with variety
• Based in Port Headland

As part of the Wesfarmers Industrial & Safety group, Blackwood’s is Australia’s leading supplier of industrial and safety products. We believe in providing outstanding service to our customers through outstanding people and right now we’re looking for an experienced Customer Service Officer to join our small and friendly team based at Port Headland.

You will work as a part of a highly effective Customer Service Team, and will deliver a first class experience to our customers.  Your key responsibilities will include.

  • Managing all customer interactions end to end
  • Identifying any addition growth and sales opportunities
  • Interpreting and actioning customer requests
  • Placing and processing orders
  • Building long-lasting strong relationships with your customer
  • Problem solving and complaint resolution
  • Ensuring customer needs are exceeded and maximised
  • Conducting reporting and other general ad-hoc duties as required

The ideal candidate will ideally have experience in a fast paced environment dealing with high call volumes coupled with experience in Industrial, Safety, Mining or Construction industries. However it will be your strong customer service experience and motivation to exceed client expectations that will see you thrive in this role. You will need excellent communication skills as well as strong attention to detail.

This is an excellent opportunity for a highly motivated individual with the experience and aspiration to work in an industry-leading and dynamic environment. Blackwoods has an outstanding reputation for their commitment to their staff and encouraging both their professional and personal ambitions.  In addition to excellent training and development programs, we offer a wide range of other benefits.

Visit our website at www.blackwoods.com.au for a comprehensive overview of our product range and services.

Apply now!

 

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Job Categories: Call Center and Customer service. Job Types: Contract and Temporary. Job Tags: Australia and jobs in australia. Salaries: Attractive Salary + Super.

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